Hyster enjoys a unique relationship with our clients. We strive to create complete customer satisfaction created through world class production. Our objective is to foresee the needs of all our clients as well as deal with them with forklifts which provide the value, the performance and the reliability which they really require.
Hyster completely believes in starting with the customer. The company conducts yearly focus groups and provides on-going voice of customer research that is conducted both on line as well as in the field. We have over 400 design engineers to translate that input into smart designs by applying our thorough review gate process. Advanced tools and virtual prototype builds help make sure that the best machine practices come together. Other advanced tools like dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
All of our machines are subjected to environmental, virtual and physical tests, in order to guarantee the lowest ownership cost and total dependability. Not only do we test against our own standards, but we are always testing against the competition's products too. Our final tests take place in real-world customer applications in order to make certain that our products have met our highest standards.
Demand-Flow Manufacturing That is Smart and Lean
Hyster's manufacturing is world-class driven by its Demand Flow Technology or DFT. Each and every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to provide total client satisfaction and flawless quality 100 percent of the time, each and every time.
Total Quality All The Time
To initiate quality from the start, Hyster utilizes an integrated Manufacturing Execution System or MES. The job of the MES is to manage the flow of production. The MES coordinates line activities like for instance quality verification and part sequencing. It also uses torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during every shift. These audits actually hold all employees responsible for constant quality, together with the 5s workplace organization in place to help us attain it.
Hyster provides a range of high quality features as standard with all our products. By remaining committed to our focus on quality and safety, and by being innovative from start to finish, we deliver several of the best material handling machines on the market. These are only a few of the reasons Hyster has become a leader in the business.